A little more clarity - Frequently asked questions
Find answers about our classes, treatments, bookings and visiting the studio in Bournemouth.
How do I book?
All classes and appointments can be booked online through our booking system. Simply choose the class or treatment you’d like, select an available time and follow the steps to confirm your booking.
Do I need any experience?
Not at all. Our classes are suitable for all levels, including complete beginners. Exercises can be adapted so you can work at a level that feels comfortable and appropriate for you. Explore our classes.
What should I bring to class?
Wear comfortable clothing you can move freely in and bring a bottle of water. All equipment needed for your class is provided at the studio.
How many people are in each class?
We keep our classes intentionally small, with a maximum of 5 people, allowing for plenty of guidance and individual attention.
How long are packages valid for?
All packages are valid for 12 months from the date of purchase, giving you plenty of flexibility to use your sessions. See current options on our prices page .
Is there parking?
Yes. There is free road parking for up to one hour on the High Street, as well as longer-stay free road parking behind the studio on South Lea Avenue.
What happens if I need to cancel?
If your plans change, please cancel or reschedule your booking at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may be charged in full or deducted from your package. You can manage your booking through My account.
How do I manage my bookings?
Manage your bookings through your online account, where you can view upcoming classes and appointments and make changes where permitted.
Can I book if I’m pregnant?
Yes. Please let us know that you’re pregnant when booking so we can make sure your chosen class or session is appropriate and make any necessary adaptations for you. DEFINE, RESTORE and RESET can be adapted for pregnancy when booked with Cara Thompson. She holds a pre-natal exercise qualification.Once your little one has arrived, our NURTURE parent-and-child class is a lovely way to bring them along.